Taking care of people is our passion.

We want to HELP.
We will ADVISE you.
We will earn your TRUST.


At Keyser, our client relationships function at the highest level when you
experience our ability to CARE, HELP, ADVISE and TRUST (
If you’re interested in working with people who are passionate about
taking care of you, your family and your employees, let’s CHAT


In the areas of insurance, employee benefits, surety and HR consulting, taking care
of our clients, their families and their employees is the most important thing we do.
We’ll take the time to understand your needs and help build a better plan.
We’ll advise, not sell. And finally, we will earn your trust through consistent action.

Commercial Insurance

Employee Benefits & Administration

Personal Insurance

Surety Services

Our Core Values: TEAM


We’re open, honest, truthful and fair. Trust is integral in our relationships as is a positive attitude, empathy and the ability to understand. We’ll earn your trust and keep it by doing what we say we’ll do.

Engaged Relationships

Our proactive approach to connect and engage enables us to partner with you as we build our relationship to find out what you value most.

Attention to Detail

Detailed preparation, accuracy, and timely follow-through are critical. Every detail matters because little errors can become big problems.

Meaningful Advocacy

We are available to assist you with your emergencies 24 hours a day, 7 days a week, 365 days a year. It’s our way to advocate and care for you, to be available when you need support, advice and direction.

Meet our team

When you partner with Keyser, you are partnering with more than 60 professionals who care for you. In addition, our account managers and agents will help and advise you every step of the way.


Our Leadership Team brings more than 40-plus years in human resources, employee benefits and healthcare experience, including strategic planning, compliance, operations, risk management, employee engagement, leadership and employee training, HIPAA, acquisitions and mergers, and policy and procedure design.

Key Account Executives

Our Key Account Executives are senior-level managers who work with you to guide the entire Impact Program process. Critical objectives, timelines, responsibilities and accountabilities will be identified and strategized to provide you with the best return on investment.

Staff Attorney

We have an on-staff attorney who works to proactively educate and protect you, your interests and your employees by presenting pertinent, timely information and direction regarding Affordable Care Act updates and other relevant regulations.

Workers’ Compensation Expert

Our Workers’ Compensation Expert will review your claims and incidents and work with you to minimize exposure and further risk liabilities, as well as perform ergonomic assessments to create specifically designed programs and processes to bring about ergonomic relief.

Client Advocates

Our Client Advocates are available to help you, your management and your employees with insurance information, claims, benefits, plan dispute resolution solutions, paperwork and other issues 24 hours a day, 7 days a week, 365 days a year.


Chris Fisher

Jeanne Bolhuis
Chief Operating Officer

Matt Monroe 
Chief Sales Officer

Steven W. Yonke, MBA
Chief Financial Officer

David Gainor
Vice President
Personal & Commercial
Insurance Operations

Amy Merrill-Rice
Vice President
Personal Insurance Operations

Kimberly Doyle
Human Resource Manager

Our Partnership with UBA

As the only Southwest Michigan insurance agency belonging to United Benefit Advisors (UBA), you’ll find even more TEAM advantages. Our partnership supports our efforts to provide sophisticated, cost-effective solutions and services to meet your plan objectives and needs. We’ll help you evaluate your health plan more accurately, comply with new regulations, and strategically manage rising benefit costs to remain competitive in your markets.



444 West Michigan Avenue
Kalamazoo, MI  49007


(877) 381-3570

Local Telephone

(269) 381-3570


(269) 381-1338

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